Support Questions

 Q1: How do I play PopThe RightShape?

A: Tap on the balloons that match the required shape in the current mode.

Q2: What is Free Play mode?
A: You can pop any balloon without restriction. It's perfect for practice.

Q3: What happens when I pop the wrong shape?
A: You lose a life. Lose all lives, and the game ends.

Q4: How can I change the game difficulty?
A: Tap the settings icon and adjust spawn interval, speed, and balloon sizes.

Q5: Is this game child-friendly?
A: Yes, it's safe and suitable for all ages. No ads or in-app purchases.

Q6: Why can’t I pop some balloons?
A: You're probably in a shape-restricted mode. Only pop the specified shape.

Q7: How do I restart the game?
A: Tap the refresh icon during gameplay or after a game over.

Q8: How do I return to the main menu?
A: Tap the home icon in the top-right corner during gameplay.

Q9: Does the app collect any personal data?
A: No, the game collects zero personal data or analytics.

Q10: Can I play offline?
A: Yes, the game is fully functional offline.

Q11: Are there ads in the game?
A: No, PopThe RightShape is completely ad-free.

Q12: Are there leaderboards?
A: Not in this version. Future updates may include them.

Q13: Can I save my progress?
A: Your score and level are tracked during each session but not saved across sessions.

Q14: How do I adjust sound effects?
A: Currently, there are no sound settings. Future versions may include this.

Q15: Can I suggest a feature?
A: Absolutely. Please contact us via the support email.

Q16: What happens when I level up?
A: Balloons move faster and spawn more frequently.

Q17: Do different shapes behave differently?
A: All shapes behave similarly but differ in visual appearance.

Q18: Why does the game end automatically?
A: The game ends when you run out of lives or time.

Q19: Can I pause the game?
A: Yes, tap the pause icon in the corner.

Q20: Will this game be updated?
A: Yes, we plan future updates with new shapes and modes.

Q21: How do I exit the settings menu?
A: Tap the Cancel or Save button at the bottom of the settings dialog.

Q22: My score is not saving—why?
A: The game currently does not have persistent saving across sessions.

Q23: How many shapes are in the game?
A: Currently 10+ unique shapes including circle, star, moon, triangle, and more.

Q24: Can I change the background?
A: Not in the current version, but customization is planned.

Q25: Where do I report bugs?
A: Reach out to our support via chargergamesinfo@gmail.com.